Resources

We provide useful information including our policies and NDIS FAQs to help you better understand our services and your rights. Our resources include:

NDIS FAQs, eligibility information, and definitions

  • Welcome Pack
  • Policies, including Rights and Responsibilities, Advocacy Fact Sheet, Customer Privacy and Dignity, Freedom from Abuse and Neglect, Client Incident Management and Reporting, Child Protection, Complaints and Feedback, Decision Making and Choice, Health Care Management, and Individual Needs and Planning.
  • Publications, including Responding to a Report of Sexual Abuse

Preventing and Responding to Violence, Abuse, Neglect, Exploitation and Discrimination Policy

Client Information Booklet

Privacy Policy

Incident Management and
Reporting Policy

Emergency and Disaster
Preparedness Policy